SecuraMentis Corp – General Terms & Conditions (GTC)

(English Version – Legally Binding)

Last updated: October 2025

1. Introduction

Thank you for choosing SecuraMentis Corp (“SecuraMentis”, “we”, “us”, or “our”).
These General Terms & Conditions (“Terms” or “Agreement”) govern all products and services provided by SecuraMentis Corp, Registered No. 2175885, British Virgin Islands (BVI), operating internationally through digital platforms. Fairness, transparency, and data protection are core to our relationship with clients and participants.

2. Scope of Services

SecuraMentis provides the following professional services:

Web-Based Trainings (WBTs) – digital e-learning courses/modules for awareness, prevention, and personal safety, accessible online.

On-Site Trainings / Seminars – practical sessions, workshops, or live courses conducted at selected venues or client facilities.

Consulting / Coaching / Advisory Services – tailored mentoring, strategy, and security awareness consulting for individuals and organizations.

Unless otherwise stated in a written agreement, these Terms apply to all services globally.
Digital-only clarification: The provisions in Sections 5, 6, 6A and 6B apply exclusively to digital content (WBTs and subscriptions). Rules for on-site trainings/consulting are set out in Section 7.

3. Contract Formation

A contract is concluded when the customer places an order (online or written) and receives a confirmation from SecuraMentis or from our authorized payment provider (e.g., Paddle.com).
For online trainings, the agreement is legally binding once the customer proceeds to checkout and payment is confirmed.
For B2B agreements or custom contracts, separate written terms may supersede these GTC where explicitly agreed.
SecuraMentis reserves the right to reject orders at its discretion prior to confirmation.

4. Payment & Merchant of Record

On-Site trainings & consulting purchased directly from SecuraMentis. Invoices are issued by SecuraMentis Corp and payable within the terms specified on the invoice. All prices are listed in CHF or EUR, inclusive of applicable taxes unless stated otherwise.
Seminars & consulting services. The customer undertakes to pay the agreed participation fee. If you have not already paid during the online registration, invoicing will take place shortly after your booking. After receipt of the invoice, you may pay the participation fee plus VAT within 10 days without deduction.

WBTs (digital products). Payments are processed by Paddle.com Market Ltd., 15 Briery Close, Great Oakley, Corby NN18 8JG, United Kingdom, acting as the Merchant of Record (MoR). Paddle handles billing, payment collection, and VAT/GST compliance on behalf of SecuraMentis. Your payment statement will show Paddle.com as the vendor. Billing/refund processing handled by Paddle must be addressed to Paddle directly.

Role of Paddle (Data & Refunds). Paddle.com Market Ltd. acts as Merchant of Record and as an independent controller for payment and billing data under its own privacy policy. Billing or refund requests for Paddle-processed transactions must be addressed to Paddle; this does not affect your mandatory consumer rights. SecuraMentis does not store full card data

B2B not via Paddle. For B2B sales not processed via Paddle, invoicing and payments are handled directly through SecuraMentis or authorized platforms (e.g., Outseta or Stripe). The applicable tax treatment for such direct B2B invoices will be specified on the invoice.

5. Delivery of Digital Services (WBTs)

Access to Web-Based Trainings is provided immediately after successful payment confirmation. Access credentials and login links are sent electronically to the email address provided by the customer.
Definition – “Provision”. “Provision” occurs as soon as the first of the following events happens:
(a) activation/freischaltung of a course/module in the user account, or
(b) dispatch of an individual access link to the customer, or
(c) the first usability/playability of the content.
Service delivery is considered completed upon Provision, regardless of actual time or duration of use. SecuraMentis is not responsible for Internet connectivity issues, local device configurations, or third-party system downtime.

For the purposes of §6 (Withdrawal Right), Provision within the meaning of §5 triggers the expiry of the statutory withdrawal right for digital content where permitted by law.

6. Withdrawal Right (EU/UK – Digital Content)

(1) Statutory rule. If you are a consumer resident in the EU or the UK, you have a 14-day withdrawal right for distance contracts, unless you
(i) request immediate delivery of the digital content and
(ii) acknowledge that your withdrawal right expires upon Provision as defined in §5.

(2) Checkout implementation. Before purchase, you must actively confirm both statements (e.g., checkbox); we record your consent on a durable medium.
(3) If no consent and no Provision: you may withdraw within 14 days and obtain a refund of the price paid.
(4) After Provision with consent: the statutory withdrawal right expires; exchange/refund is excluded, subject to §6B(2).
(5) Confirmation. We send you a contract confirmation including these terms without undue delay.

6A. Subscriptions (Minimum Term & Cancellation)

(1) Minimum term / total price. Subscriptions run for 12 months minimum. Monthly payments are instalments of the annual total price, which is clearly displayed before purchase (including taxes where applicable).
(2) Cancellation. Ordinary cancellation is first possible with effect to the end of the 12-month term; thereafter you may cancel to the end of the then-current billing period.
(3) No pro-rata refunds. Started billing periods are not refundable; the annual total remains due during the minimum term.
(4) Auto-renewal (if stated). If auto-renew applies, the subscription renews for successive 12-month terms unless canceled no later than [e.g., 14 days] before term end. We will inform you about auto-renewal terms in the checkout and confirmation email.

6B. Refunds for Digital Content

(1) What we refund. Notwithstanding §6(4), we grant refunds in these cases:
– duplicate charge (once verified);
– technical failure on our side that permanently prevents access within 7 days of purchase and not remedied after your notice;
– fraud/unauthorised payment (on submission of reasonable proof).
(2) How to request. Send order ID, email used at checkout, and a short description to support@securamentis.com within 30 days of purchase. We respond within 2 business days and—if approved—initiate the refund to the original payment method within 5–10 business days.
(3) Exclusions. No refunds for: partial months under subscriptions; user device/network issues; access already granted where §6(4) applies; or where mandatory law provides otherwise.
(4) MoR processing. For purchases processed via Paddle (MoR), payment/refund handling is executed by Paddle. We assist with case clarification via our support.

7. Cancellation & Rescheduling – On-Site Trainings / Consulting

Cancellations:
Free of charge up to 6 weeks before the scheduled date.
Up to 3 weeks prior: 50% of the agreed fee.
Less than 3 weeks: 100% of the fee.
Substitute participants may be nominated if suitable.

Rescheduling:
Requests must be received in writing ≥ 28 days before the event. New dates require SecuraMentis’ approval. If no new date is fixed within 6 weeks, the original fee becomes payable in full.

SecuraMentis may cancel seminars up to seven weekdays before the planned date if minimum participant numbers are not reached or for reasons beyond our control (including illness, accident).

Force majeure (e.g., severe weather, pandemic) releases SecuraMentis from the obligation to carry out the event.

Fees already paid will be refunded in the event of cancellation or, if desired, credited for a replacement offer. Further liability claims are excluded, except in the case of intent or gross negligence.

8. Travel Expenses

For on-site trainings or consulting engagements, travel and accommodation costs may apply as follows:

Flight – Economy Class (> 4 h Business Class)

Rail – 1st Class

Car – CHF 0.80 per km (round trip)

Hotels – 3- to 4-star category

Additional proven costs and daily allowances may apply.

Costs can be waived after agreement between the contracting parties.

Travel expenses outside Switzerland are calculated based on comparable standards in local currency.

9. Intellectual Property & Usage Rights

All training materials, documents, graphics, videos, and tools created by SecuraMentis are protected by copyright.
Customers receive a non-exclusive, non-transferable license for personal or internal use.
Reproduction, redistribution, or public display without written permission is prohibited.
Recording (audio, photo, or video) during live events is not permitted.
Intellectual property rights to concepts, frameworks, and methodologies remain with SecuraMentis unless otherwise agreed in writing.

10. Confidentiality

Both parties agree to treat all non-public information, business secrets, and client data confidentially and to use such information solely for the purpose of fulfilling the contract. Third parties engaged by SecuraMentis are bound by equivalent confidentiality obligations.
SecuraMentis may list client names and logos as references only with prior written consent.

11. Liability

SecuraMentis shall be liable only for intentional or grossly negligent breaches of duty.
Liability for indirect, incidental, or consequential damages (including data loss) is excluded to the maximum extent permitted by law.
All trainings and materials are prepared with due care; their practical application remains the participant’s own responsibility.
No liability is assumed for external platform availability (e.g., SCORM Cloud).
This limitation of liability does not affect statutory rights of consumers where applicable.

12. Data Protection

SecuraMentis processes personal data solely to perform contractual obligations and operate its services in compliance with the principles of data minimization and confidentiality. Full details are available in the Privacy Policy published at www.securamentis.com/en/privacy. By using our services, you consent to such processing in accordance with the Privacy Policy.
We work with GDPR-compliant partners, including Paddle.com (UK), Outseta (US), Framer (NL), and Rustici Software (SCORM Cloud, US). Where personal data is transferred outside the EU/EEA (e.g., to the United States), SecuraMentis relies on the European Commission’s Standard Contractual Clauses (SCCs) and implements additional safeguards.

13. Governing Law & Jurisdiction

This Agreement is governed by the laws of the British Virgin Islands (BVI).
For operational performance and consumer-protection aspects, Swiss law applies as a guiding reference.
The exclusive place of jurisdiction for all disputes arising from or in connection with this Agreement in Euope is Zurich, Switzerland.

Mandatory consumer protection. This choice of law and venue does not deprive consumers of the mandatory protections afforded by the laws of their habitual residence.
Nothing prevents SecuraMentis from taking legal action in another jurisdiction to enforce payment obligations or from seeking injunctive/equitable relief in any competent jurisdiction.

14. Severability

Should any provision of these Terms be or become invalid, the validity of the remaining provisions shall remain unaffected. An invalid clause shall be replaced by a valid one that most closely reflects the original intent.

15. Contact Information

SecuraMentis Corp
c/o Intershore Chambers, Tortola, VG1110 – British Virgin Islands
📧 info@securamentis.com 🌐 www.securamentis.com
Represented by Frédéric Grossmann, Founder & Director
Shipping address for EU
SecuraMentis Corp
c/o Frederic Grossmann
Am Heubaechli 3
6022 Grosswangen
Switzerland

— End of General Terms & Conditions —