Strengthen your teams' responsiveness in critical everyday situations – calmly, clearly, and professionally.
Target group:
mixed teams, field service, HR, women's promotion
Assess conflicts and escalations at an early stage
Strengthening emotional self-regulation
Use body language as a protective tool
Activate intuition in professional life
Description:
The module teaches how employees can remain action-oriented even under pressure, recognize risks early, and respond appropriately – based on intuition, behavioral training, and conscious communication. The goal is to present oneself safely and reflectively in challenging moments.
Course Content:
Understanding escalation dynamics and acting in a timely manner
Recognizing and managing emotional triggers
Body language, speech, and posture as protective factors
Purposefully training intuition
Your Benefit:
You enhance the individual action and decision-making competence of your employees in demanding or safety-critical situations – both internally and in customer contact.
What moves you is our concern.
We are happy to advise you personally and confidentially.
